If you’re not in a hurry, let’s dive deeper and look at what chatbots really do. If you want to skip to the reviews, here’s our list of the best chatbot platforms:
#Best chatbot examples software#
Online chat through chatbots has grown faster than any prior channel.” -Eileen Brown, ZDNet.įor modern brands the question is not if utilizing chatbots and AI is a good idea but which chatbot software to choose. Chatbots are fast becoming a business imperative for businesses that want to engage with their customers. “ Call centers, websites, and mobile apps are no longer the only means of interaction with brands.
Many experts also think that chatbots are crucial for a great user experience. So, it’s no wonder that 80% of enterprises will deploy chatbots in 2020. Besides, Salesforce reports, 9 out of 10 consumers will use a chabot instead of a form if it’s available. At home it’s Amazon’s Alexa, on the go it’s Apple’s Siri and, on the web there are chatbots.Ĭhatbots are slowly becoming the norm in business-to-consumer because most people actually prefer to send a message than speak on the phone. This prediction is slowly becoming a reality as Artificial Intelligence (AI) and Machine Learning technologies are seeing mass-scale adoption. We will move from mobile-first to an AI-first world.”
“ Over time, the computer itself-whatever its form factor-will be an intelligent assistant helping you through your day.
Sundar Pichai, the CEO of Google, said it back in 2016: If you're in the market for the best chatbot, then read on because we've done the heavy lifting in terms of research so you don't have to.
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